Privacy Policy

At Carolina Signs and Wonders – Greensboro, protecting your privacy is important to us. This Privacy Policy explains how we may collect, use, share, and protect personal information when you visit our website, request a quote, communicate with us, or use our services.

Information We Collect

We may collect personal information when you:

• Visit or interact with our website
• Submit a contact form
• Request a quote
• Place an order
• Contact us by phone, email, or text
• Sign up for emails or promotional communications

Information may include your name, email address, telephone number, mailing address, business information, and details related to your signage project or inquiry.

How We Use Your Information

We may use your information to:

• Respond to inquiries and quote requests
• Provide products and services
• Process transactions
• Communicate about projects or orders
• Send service updates
• Send promotional communications when permitted
• Improve our website and customer experience
• Maintain website security
• Comply with applicable legal requirements

Information Collected Automatically

Our website may use cookies, pixels, web beacons, analytics tools, and similar technologies to collect information automatically.

This information may include:

• IP address
• Browser and device information
• Operating system
• Date and time of your visit
• Referring website
• Pages viewed
• Website interactions

We may use this information to analyze website performance, understand visitor behavior, improve our services, and support marketing efforts.

Cookies

Our website may use cookies to improve functionality, remember preferences, analyze traffic, and support certain website features.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

SMS Communications

If you provide your mobile phone number and opt in to receive text messages, Carolina Signs and Wonders may send SMS communications related to your inquiry, quote, project, or other business-related matters.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.

Mobile information, SMS opt-in data, and consent information will not be sold or shared with third parties or affiliates for their own marketing purposes.

Email Communications

If you choose to receive promotional emails, Carolina Signs and Wonders may send information about services, company news, special offers, or other relevant updates.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message.

Commercial emails are subject to applicable federal requirements, including CAN-SPAM.

How We Share Information

Carolina Signs and Wonders does not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business, maintain our website, process transactions, provide requested services, or support other legitimate business functions.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful government requests
• Protect our rights or property
• Protect customers, employees, or others
• Prevent fraud, abuse, or security threats

Payment Information

If payments are processed through our website, payment information may be handled by third-party payment processors.

Carolina Signs and Wonders does not intentionally store complete payment card information on its website servers unless specifically required and handled through appropriate security measures.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

These measures may include secure website connections, access controls, encryption, and other commonly accepted security practices.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

Our website is intended for a general business audience and is not specifically directed toward children under 13.

We do not knowingly seek to collect personal information from children in circumstances where parental consent would be required. COPPA applies to certain child-directed websites and general-audience websites that have actual knowledge they are collecting personal information from children under 13.

Information from Third Parties

We may receive information from analytics providers, advertising platforms, service providers, or other business partners and combine it with information collected directly from you.

This may include general demographic, geographic, marketing, or website engagement information.

Third-Party Links

Our website may contain links to websites operated by third parties.

Carolina Signs and Wonders is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.

Your Privacy Choices

Depending on applicable law and the circumstances, you may be able to request access to, correction of, or deletion of certain personal information maintained about you.

You may also:

• Unsubscribe from promotional emails
• Opt out of SMS communications
• Adjust browser cookie settings
• Contact us with questions about how your information is handled

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill contractual obligations, resolve disputes, comply with legal requirements, and support legitimate business operations.

Changes to This Privacy Policy

Carolina Signs and Wonders may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.

Any revised policy will be posted on our website.

Contact Information

If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact Carolina Signs and Wonders through our Greensboro website.